FAQs

Q. Who can use the individual and family passes?

An individual pass gets one person (of any age) free admission to each institution ONE TIME. A family pass grants the same for a family of up to 2 adults and 4 youth (under 18).

Q. What if there are fewer or more than 6 people in my family?

If there are fewer, you might choose just to buy individual passes, or you can buy the family pass and bring along your neighbor, your kids’ friends, your cousin – whoever. They don’t even have to be the same people each time, so long as it’s no more than 2 adults and no more than 4 kids at each visit.

If there are more, we recommend purchasing a family pass and as many individual passes as you need to accommodate your family. If it is more cost-effective, feel free to purchase 2 family passes! Please keep in mind that children 2 and under are free at the ARTitorium, children 3 and under are free at the Idaho Falls Zoo and Museum of Idaho, and children 5 and under are free at the Art Museum of Eastern Idaho, so you might choose to save the pass for kids that would normally cost you money.

Q. How do I get my pass?

You may purchase pass(es) at the ARTitorium on Broadway (271 W. Broadway), or purchase them here online and pick them up at the ARTitorium during its business hours. On Monday mornings/afternoons when the ARTitorium is closed, passes may be picked up at the offices of the Idaho Falls Arts Council (498 A St.).

Q. When can I use my pass?

Anytime during 2024. That’s January 1 to December 31. Be sure to check the operating hours, holiday hours, etc. of the places you’d like to visit. For instance, note that the Idaho Falls Zoo is generally open between April and October.

Q. My business would like to be on the pass in the future. How do we do that?

If you would like us to consider your organization for inclusion on the pass in future years, please send an e-mail to marketing@museumofidaho.org.

Q. Why should I buy the pass?

First and foremost, this pass gives you a great deal on visiting multiple worthwhile institutions. On the individual pass, depending on the age of the user, you are saving anywhere from $1.50 to $8.50. On the family pass, your savings could be as much as $30! Secondly, you are supporting non-profit institutions that benefit the entire region with their educational offerings.

Q. Why was this pass created and who gets the proceeds?

Four local organizations: the Museum of Idaho, the Idaho Falls Arts Council (which operates the ARTitorium), the Idaho Falls Zoo, and The Art Museum of Eastern Idaho, banded together and launched this effort in 2018 to provide locals and tourists an easy package of quality educational adventures. 100% of the money from the passes goes back to covering the discounts offered at these four educational organizations and into a collective pot for each one to continue marketing and selling the pass. There are no outside organizations involved.

Q. I have other comments or questions. Where should I send them?

We welcome your questions and feedback. Send comments and questions to marketing@museumofidaho.org, and we’ll address them as quickly as we can. Thanks and enjoy your adventures!